Soumyadeep RoyKnowledge Base — The Keystone of Helpdesk SoftwareKnowledge Base is a perfect tool to empower your customers with robust self-service systems and answers to frequently asked questions.4 min read·Nov 7, 2021----
Soumyadeep RoyUtility And Benefits Of ThinkOwl’s Smart Responses Powered By AIThinkOwl’s Smart Responses are preset responses to common questions. Smart Response lets you send personalized messages and saves time.4 min read·Nov 1, 2021----
Soumyadeep RoyAutomate Your Customer Service With Event Triggers In ThinkOwlFind out how ThinkOwl’s intelligent workflow can help your customer service reach for the stars.4 min read·Nov 1, 2021----
Soumyadeep RoyWhy Workflow Automation Is Imperative For Your BusinessWorkflow automation simplifies business processes making them easier to manage. Find out how ThinkOwl can help your business now!4 min read·Oct 28, 2021----
Soumyadeep RoyProven Methods To Empower Customer Support TeamsServicedesk software like ThinkOwl facilitates growth, promotes clear communication, empowers agents and customers. Find out how.5 min read·Oct 28, 2021----
Soumyadeep RoyCreating The Best CX Through Omnichannel MarketingWhat makes selecting elements of a MarTech stack challenging? What should marketers keep in mind when creating the perfect marketing stack?6 min read·Jul 11, 2021----
Soumyadeep RoyMartechvibe-Companies To WatchTake a look at companies that serve marketers and consumers in various ways. Voice-based advertising to employee experience — find them all.5 min read·Jun 24, 2021----
Soumyadeep RoyAre You Looking At Conversion Rate Optimisation?What is Conversion Rate Optimisation? How does it help publishers and marketers? How to calculate CRO? Everything you need to know.6 min read·Jun 22, 2021----
Soumyadeep RoyGoogle Puts User Experience First With Core Web VitalsGoogle is where people search for what to do, where to go and what to buy. Learn how Core Web Vitals will affect your website ranking.6 min read·Jun 17, 2021----
Soumyadeep RoyCompany Closeup: Zoho — Much More Than Just CRMThis is the story of Zoho. An Indian bootstrapped startup that has given giants like and Salesforce a run for their money with its market…7 min read·Jun 15, 2021----